Alerts and informations

Due to space limitations on our aircrafts, during certain times of the year, purchase of extra baggage transportation is restricted for the following destinations and periods:
  • Travelling to Accra, Bissau*, Dakar*, Praia, Sao Vicente and Sao Tome:
    • Easter – from 15 March 2024 to 31 March 2024
    • Summer – from 8 June 2024 to 8 September 2024*
    • Christmas/New Year – December 7, 2024 to January 6, 2025*
  • Departing from Accra:
    • Easter – from 1 April 2024 to 7 April 2024
    • Summer – from 8 June 2024 to 8 September 2024 
    • Christmas/New Year – December 25, 2024 to January 6, 2025


*Note: With Bissau as the final destination: the summer period will be extended with embargo until September 27, 2024 and the Christmas/New Year period will be advanced to November 9, 2024.
With Dakar as the final destination: the summer period from June 8, 2024 to September 27, 2024 should be considered.

The trips whose destination is Accra, Bissau, Dakar, Praia, São Tomé and São Vicente and whose origin is Accra will not allow excess baggage (weight and / or dimensions) on the allowance associated with the fare, the purchase of extra baggage, nor the transportation of animals, sports equipment or musical instruments dispatched to the hold. The number of pieces accepted will be in accordance to what is indicated on the ticket and, for each piece, the sum of the three dimensions (height + length + width) cannot exceed 158cm, with a maximum weight of 23kg, in Economy and 32kg, in Business Class. 

This restriction is applied to all tickets, regardless of the product that is acquired or the Passenger’s Frequent Flyer status, with the exception of Discount tickets, where it is possible to add the transport of one piece of baggage.

We present our sincere apologies for any inconvenience that this situation may cause.

TAP informs that some customers are receiving fraudulent notifications via email, stating that they are entitled to receive compensation due to a delayed flight. This notification redirects to a link that is a fraud scheme. We advise our customers who receive this message to delete it without clicking on the link:

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