Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.
If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.
TAP refunds
To ensure that you place your order correctly, please choose one of the options below.
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My flight has been canceled by TAP
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My flight is scheduled and I want to cancel or change it
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Consult the status of a refund that has been requested
