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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
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    Gerir Estado do Voo
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Fares and Taxes

Discover the TAP flight special fares and taxes. See how you can obtain the best prices before booking.
Discover what TAP product you’ve purchased and the benefits of your tariff.
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How to choose the lowest fares

The fares of your flight depend on many factors.

Follow our advice to get the best prices.

  • Book early: plan your trip in time and get a lower fare;
  • Avoid weekends: fares tend to be higher on Saturdays and Sundays;
  • Travel in low season: choose to travel at times of lower demand, because you will manage to get better prices;
  • Take advantage of our special offers: subscribe to the newsletter and stay updated on new developments;
  • Book online and get special fares that are not available through other sales channels.

Special fares

Check out the special conditions we offer.

TAP offers special prices for infants and young people on some routes.If you fall into any of these categories, simply indicate it at the time of your booking.

  • Infants - Children aged from 0 to 23 months have special fares since they do not occupy a seat on the aircraft. They have to be accompanied by an adult.
  • Childs - TAP provides special fares for young people aged between 2 and 11 years.
We provide special prices for group bookings. Travelling together as a group of at least 10 people on the same day and the same flight. Find out more here.

About your ticket

Tickets issued at the airport

TAP only issues e-tickets. Even so, do be aware that if your flight, or advance booking prior to the departure date, does not allow your ticket to be issued, it can be picked up at a TAP ticket desk or at a General Ticket Agent. 

Please note that tickets must be picked up within 72 hours of the online booking being made. By failing to do so, the booking will be cancelled automatically.


Lost or stolen tickets

TAP tickets issued for domestic flights — within Continental Portugal and the islands of Madeira and the Azores — cannot be replaced.

Except in these circumstances, if your ticket has been stolen or ost it may be replaced as a lost/stolen ticket if the passenger signs a TAP form assuming responsibility for its use. 

This service is liable for the following fees:
  • European flights: € 100 (Except those to and from Spain: €50)
  • Intercontinental flights: €160 

Notes:
  • The fees charged are non-refundable.
  • Fees are charged on a case-by-case basis and not per passenger, meaning a family is considered as a single case.