• Book flight
    Type of trip
    Stopover
    Take a break in Portugal during your trip.
    Close
    toolbarsearch
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Number of passengers
    What kind of Stopover trip?
    Search by Stopover origin and destination.
    Travel dates
    Where would you like to Stopover?
    When would you like to Stopover?
    Travel dates
    Where would you like to Stopover?
    How many Stopover nights?
    First flight
    Second flight
    Number of passengers
    Where would you like to Stopover?
    When would you like to Stopover?
    Book with:
    toolbarreservation
    Rent-a-car Hotel Transfers See all book options
  • Manage booking 
    toolbarchooseone
    if (Html.Glass().IsInEditingMode) { Cancel/Refund } else if (!string.IsNullOrEmpty(Model.ManageLabels.CancelRadioLabel)) { Cancel/Refund }
    Manage booking 
    Enter your booking code
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “booking ref.” field on the electronic ticket you received by email.
    Close
    Print your receipt
    Additional information
    This is a large numerical code (containing more than a dozen digits), that can be found in the information containing the booking details.
    Close
    Rent-a-car Hotel Transfers See all book options
  • Check-in
    toolbarmanagecheck
    Enter your booking details
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “booking ref.” field on the electronic ticket you received by email.
    Close
    Additional information
    Insert here your TAP Miles&Go Client Number.
    Close
  • Flight information
    toolbarchooseone
    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the number of the flight you are searching for
    Close

Accessibility information

Useful information on accessibility

Accessibility assistance contact details

One of our goals is to ensure that you have convenient access to all the information on our website.

We welcome suggestions from our customers and the sharing of experiences that may help us make flytap.com a more accessible site. We are available to help if you are having difficulties accessing our website.

In this case, please contact our Contact Center.


Contact Centre

Phone and Skype

+351 707 205 700
+351 21 843 11 00

Skype: tap.contact.center

Open 24 hours every day



Service for the deaf

Video call service with interpreter.

12472 (Cost 1 cent per minute).

Free connection through the Deaf Citizens’ Website.

Open Monday to Friday, from 9 am to 5 pm. Closed on weekends and public holidays.



Use Adobe Acrobat Reader

Some documents on the website are stored in PDF (Portable Document Format).

To view and print PDF files Adobe Acrobat Reader (or an equivalent PDF file reader) must be installed on your computer:

It can be downloaded from the Adobe PDF Reader site.

Previous versions of Adobe Reader are also available.


Information on accessibility compliance testing

It is very important to TAP Air Portugal that our website is accessible to all, regardless of any disability. We continuously work towards this goal using web design practices that are based on WeCo´s Accessibility Standards, which include and expand elements of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 (AA level).


Legislation concerning flights to and from the United States of America

TAP complies with US regulations preventing discrimination on all of its flights to and from the United States.

A copy of this document is available for consultation at the desks in Lisbon, Porto, Newark and Miami airports.
A copy may also be directly requested from the US Department of Transportation (US Department of Transportation):

  • By telephone
    From within the USA, via a free helpline for disabled passengers: 1-800- 778-4838 (speaking) or 1-800- 455- 9880 (TTY)
  • By telephone
    The Aviation Consumer Protection Division (Aviation Consumer Protection Division): 202-366- 2220 (speaking) or 202-366- 0511 (TTY)
  • Website
    Aviation Consumer Protection Division (PDF, 0.1MB, EN) - DOT, 14 CFR Part 382 ACAA, "Nondiscrimination on the Basis of Disability in Air Travel; Final Rule"
  • Letter
    The Aviation Consumer Protection Division: Aviation Consumer Protection Division C-75, U.S. Department of Transportation 1200 New Jersey Ave., SE., West Building, Room W96-432 Washington, DC 20590, EUA.