Complaint – How can we help?

  • Book flight
    Type of trip
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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    What kind of Stopover trip?
    Search by Stopover origin and destination.
    Travel dates
    Travel dates
    First flight
    Second flight
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    Manage booking 
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    Enter your booking details
    Enter your booking details
  • Flight information
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    Gerir Estado do Voo
    Enter flight information

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Complaint data
Complaint data
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    Description
    Description
    Motif
    Airline
    Flight number
    Flight date
    Origin
    Destination
    Class
    Reservation number
    Ticket number
    Tag number
    Airport report handling for information (PIR)
    Comments
    Send file
    Compensation method
    Response required
    Details and contacts
    Name of agency
    Email of agency
    Salutation
    First name
    Last name
    Email
    Phone
    Country
    State
    Address
    Postcode
    City
    CPF
    TP Number
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