TAP Vouchers and Compensation Cards

Consult and manage your voucher or compensation card.
See below your voucher details and actions.

Frequently Asked Questions

You can use your voucher or card to pay for tickets or services (extra baggage, seat reservation...) on TAP.

The voucher or card can be used at flytap.com.

On the payment page, choose the option "Add TAP Voucher, Clearance Card or Promo Code" and enter your voucher or card number. 

The value of the voucher/card will automatically be deducted from the total purchase price.

The voucher or card cannot be combined with the Miles&Go Promo discount. 
Yes. The remaining amount will be available on the same voucher or card and can be used to pay for other TAP trips or services. 
Yes. You can use up to 3 vouchers, cards or both to pay for a purchase as long as there is no remaining amount to pay with a different payment method.
It is not possible to use a voucher or card online to pay for a booking that has already been made. To use a voucher or card as a form of payment for a service on a booking that has already been issued, please contact our Contact Centre.
No. The use of different vouchers or cards in the same payment implies that all vouchers or cards were issued in the same currency.
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