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Reservation information

Fares, taxes, fees and charges

Learn about special fares for TAP flights and taxes, fees and charges. Find out how you can get the best prices before making your reservation.
Learn more about the TAP fare you bought and find which benefits it includes.;
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How to choose the lowest fares

Flight fares depend on many factors. Follow our advice to get the best prices.
  • Make your reservation early: plan ahead for your trip and get a lower fare.
  • Avoid weekends: fares tend to be higher on Saturdays and Sundays.
  • Travel in the low season: you will get better prices if you choose to travel at times of lower demand.
  • Take advantage of our special offers: subscribe to our newsletter and keep abreast of new developments.
  • Make your reservation online and get special fares that are not available through other sales channels.
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Special fares

Check out the special conditions we offer.
TAP offers special prices for infants and young people on some routes. If you fall into any of these categories, simply indicate it when you make your reservation. 
  • Infants  -  Children from 0-23 months of age have special fares since they do not occupy a seat on the aircraft. They must be accompanied by an adult.
  • Childs - TAP provides special fares for young people aged between 2 and 11 years.


We offer special prices for group reservations. Travel together as a group of at least 10 people on the same day and the same flight to qualify. Find out more here.

About your ticket

Tickets issued at the airport

TAP only issues e-tickets. Even so, do be aware that if your flight, or advance booking prior to the departure date, does not allow your ticket to be issued, it can be picked up at a TAP ticket desk or at a General Ticket Agent. 

Please note that tickets must be picked up within 72 hours of the online booking being made. By failing to do so, the booking will be cancelled automatically.


Lost or stolen tickets

TAP tickets issued for domestic flights — within Continental Portugal and the islands of Madeira and the Azores — cannot be replaced.

Except in these circumstances, if your ticket has been stolen or ost it may be replaced as a lost/stolen ticket if the passenger signs a TAP form assuming responsibility for its use. 

This service is liable for the following fees:
  • European flights: € 100 (Except those to and from Spain: €50)
  • Intercontinental flights: €160 

Notes:
  • The fees charged are non-refundable.
  • Fees are charged on a case-by-case basis and not per passenger, meaning a family is considered as a single case.
Important information
Airport taxes, security and carrier surcharges may be added to the fares shown. These taxes can be charged at the airports.

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