BTG Pactual

Point by point, closer to Europe.

Transfer your points and convert them into miles

Transfer your BTG points

BTG Pactual Clients can now transfer their points to their TAP Miles&Go Account and convert them into miles to use on flights with TAP and Star Alliance Member Airlines.

Transfer rules

1.5 BTG Pactual

points

Ultrablue Clients

1 TAP Miles&Go

mile

2 BTG Pactual

points

Gold, Platinum and Black Clients

1 TAP Miles&Go

mile

It’s easy to transfer your points

1. Access the loyalty Programme

Access the loyalty Programme in the BTG Pactual App.

2. Select the transfer to partners option

Choose the option to transfer points to partners.

3. Transfer to TAP Miles&Go

Select TAP Miles&Go, enter the number of points you wish to transfer and confirm.

Transfer now

1. Access the loyalty Programme

Access the loyalty Programme in the BTG Pactual App.

2. Select the transfer to partners option

Choose the option to transfer points to partners.

3. Transfer to TAP Miles&Go

Select TAP Miles&Go, enter the number of points you wish to transfer and confirm.

Transfer now

Terms and Conditions

Eligible Clients: BTG Pactual loyalty Programme Clients can convert their points into miles in the TAP Miles&Go Programme;
BTG Ultrablue Clients: 1.5 BTG points = 1 TAP Miles&Go mile;
Gold, Platinum and Black Clients: 2 BTG points = 1 TAP Miles&Go mile;
Timeframe for miles to be credited: up to five business days;
The Client must be enrolled in both the TAP Miles&Go Programme and the BTG Pactual loyalty Programme.
Miles may only be transferred to the account holder whose CPF matches the CPF registered on the TAP Miles&Go Account;
Before transferring points, Clients should ensure that their personal details are correct and up to date in their TAP Miles&Go Account to avoid the transfer being rejected.
Once the miles have been credited to the Customer Account, the transfer cannot be reversed.

Partner contacts

4007-2511 | State capitals and metropolitan areas

0800-001-2511 | Other locations

Customer Service: atendimentobanking@btgpactual.com

Website: https://banking.btgpactual.com/cartao-de-credito

Free call from Portugal for numbers starting with 800. Calls from abroad may incur charges, according to the operator's tariff. For national landline calls, the cost of communications depends on the tariff agreed with your operator.