Baggage

All the essential information on baggage is here.
Your baggage is important to you and to us. Travel with everything you need without having to worry about anything.

Everything about baggage

  • Carry-on baggage

    115 cm/45 in.

    Economy class: 8 kg/17 lbs.

    Business Class
  • Checked baggage

    158 cm/62 in.

    Maximum weight: 32 kg/70 lbs.

    Limit varies according to class/destination.
  • Special baggage You don’t have to leave anything at home.
  • Oversized baggage Learn about the conditions for traveling with oversized baggage aboard our aircraft.
  • Prohibited baggage See what you cannot take with you.
  • Baggage problems Has your bag been lost or damaged? See the solutions.
  • Baggage recommendations Discover our recommendations for your baggage to travel safely.

Baggage tools

Everything you need to organize your baggage.
  • Checked baggage Check whether your baggage was transported on your flight. This service is only available for flights departing from Lisbon, Porto, Faro, Funchal and Sao Paulo (Guarulhos).
  • Where is my bag? Track your bags.
  • Lost & Found If your baggage is late, now you can fill out the form online and avoid lines at the airport. You can do this up to 12 hours after landing (except in Brazil and Italy, due to legal restrictions).