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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
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    First flight

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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.

    Second flight

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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
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    Rent-a-car Hotel Transfer See all book options
  • Manage reservation 
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    Manage reservation 
    Enter your reservation code
    Additional information
    You can find your reservation code on the electronic ticket that was emailed to you.
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    Print your receipt
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    You can find your ticket number written on the electronic ticket that was emailed to you.
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    Rent-a-car Hotel Transfer See all book options
  • Check-in
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    Enter your reservation information
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    You can find your reservation code on the electronic ticket that was emailed to you.
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    Insert here your Victoria Client Number.
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  • Flight information
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    Gerir Estado do Voo
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Special needs

Your well-being is our priority.

Travel rested and without any worries!
We provide services designed to help you reach your destination in maximum comfort.

  • Pregnant women If you are pregnant and traveling, find out what you should do before and during the flight.
    Find out more
  • Medical assistance We are prepared to help you travel in safety and comfort. 
    Find out more
  • Wheelchair
    TAP provides assistance on the ground and on board to all passengers with reduced mobility.

    Find out more
  • Extra Seat Check the conditions for requesting an extra seat.
    Find out more
  • Deaf passengers A special service aimed at passengers with hearing impairments.
    Find out more
  • Visually Impaired Passengers Learn about the assistance available for visually impaired passengers.
    Find out more
  • Health problems See which health problems require medical clearance before boarding. 
    Find out more
  • Traveling with animals Don’t leave your best friend at home. Check the animal transport conditions.
    Find out more
  • My Way My Way gives special support for disabled or reduced mobility passengers.
    Find out more

Special assistance request

  • Special Needs Form Make your special assistance request before travelling.
    Request here