Support panel – do you need help?
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Questions you may have...
Frequently asked questions
Any questions? Find the answers here
Help vídeos
Watch our help videos and find an interactive answer to your questions!
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Hand baggage guideWhenever you travel with TAP you can carry cabin luggage completely free of charge.
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New TAP Fares | Intercontinental FlightsFrom September 1st, TAP’s new fares apply to intercontinental flights. After this date, the discount fare will not include hold baggage.
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Time to ThinkTAP gives you the opportunity to guarantee your booking for 48 hours without the price of the flight changing.
Contacts
Talk to us
Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience.
Contact us
Online support
Phone
Monday to Sunday: available 24 hours a day.
Speech and/or hearing impaired passengers can contact us through HERE.
Speech and/or hearing impaired passengers can contact us through HERE.