Contacts – general, corporate and Victoria

  • Book flight
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    4
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
    Viagem
    Multi-city Stopover
    Travel dates
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    • Adults
      (over 12 years old)
    • Children
      (2-11 years old)
    • Infants
      (under 2 years old)
    Book with:
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    Rent-a-car Hotel Transfer See all book options
  • Manage reservation 
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    Time to Think
    Manage reservation 
    Enter your reservation code
    Additional information
    You can find your reservation code on the electronic ticket that was emailed to you.
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    Print your receipt
    Additional information
    You can find your ticket number written on the electronic ticket that was emailed to you.
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    Rent-a-car Hotel Transfer See all book options
  • Check-in
    Enter your reservation information
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    Additional information
    You can find your reservation code on the electronic ticket that was emailed to you.
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    Additional information
    Insert here your Victoria Client Number.
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  • Flight information
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    Gerir Estado do Voo
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    Additional information
    Enter the flight number you would like to search for.
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      Contacts

      We’re always here to help. Here are the different ways you can talk to us.

      Online support

      Phone

      Toll Free: +1800 221 73 70
      Monday to Sunday: 24h

      Other forms of contact

      Customer service for deaf passengers

      Other contacts

      Victoria
      TAP Head Office
      Cargo

      Help Center

      (+351) 707 205 700
      Portugal
      Monday to Sunday: 24h

      Email

      victoria@tap.pt

      Write to us

      Victoria Programme
      Apartado 50194
      1704-801 Lisbon
      Portugal

      Contacts

      (+351) 218 415 000

      Write to us

      Aeroporto de Lisboa 
      1704-801 Lisbon
      Portugal

      Assistance Center

      Miami: +19736217666
      New York - Newark: +19736217666

      Local Offices

      Choose a location:

      Contact Center

      Toll Free: +1800 221 73 70
      Monday to Sunday: 24h

      Other forms of contact

      Customer service for deaf passengers

      Customer Care

      talktoususa@tap.pt

      Lost & Found

      +1 973 624 63 63
      tapaptewr@tap.pt
      Newark Liberty International Airport, Terminal B
      Newark, NJ 07114
      USA
      Every day: 12:00 pm - 08:00 pm (New York Local Time)