Contacts – general, corporate and Victoria

  • Book flight
    Viagem
    Stopover
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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
    Number of passengers
    Book with:
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    Rent-a-car Hotel Transfer See all book options
  • Manage reservation 
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    Manage reservation 
    Enter your reservation code
    Additional information
    You can find your reservation code on the electronic ticket that was emailed to you.
    Close
    Print your receipt
    Additional information
    You can find your ticket number written on the electronic ticket that was emailed to you.
    Close
    Rent-a-car Hotel Transfer See all book options
  • Check-in
    toolbarmanagecheck
    Enter your reservation information
    Additional information
    You can find your reservation code on the electronic ticket that was emailed to you.
    Close
    Additional information
    Insert here your Victoria Client Number.
    Close
  • Flight information
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    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the flight number you would like to search for.
    Close

Contacts

We’re always here to help. Here are the different ways you can talk to us.

Online support

Phone

Toll Free: +1800 221 73 70
Monday to Sunday: 24h

Other forms of contact

Customer service for deaf passengers

Other contacts

Victoria
TAP Head Office
Cargo

Help Center

(+351) 707 205 700
Portugal
Monday to Sunday: 24h

Email

victoria@tap.pt

Write to us

Victoria Programme
Apartado 50194
1704-801 Lisbon
Portugal

Contacts

(+351) 218 415 000

Write to us

Aeroporto de Lisboa 
1704-801 Lisbon
Portugal

Assistance Center

Miami (Cargo): +19736217666
New York - Newark (Cargo): +19736217666

Local Offices

Choose a location:

Contact Center

Toll Free: +1800 221 73 70
Monday to Sunday: 24h

Other forms of contact

Customer service for deaf passengers

Customer Care

talktoususa@tap.pt

Lost & Found

+1 973 624 63 63
tapaptewr@tap.pt
Newark Liberty International Airport, Terminal B
Newark, NJ 07114
USA
Every day: 12:00 pm - 08:00 pm (New York Local Time)