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ATTENTION – VICTORIA CLIENT
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Available 24h/7

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+34 901 11 67 18

Monday to Sunday: 08h00 - 22h00

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Victoria

TAP Head Office

Corporate

Help Centre

91 749 76 23

Portugal
Monday to Sunday | 24h/7

Email

victoria@tapvictoria.com

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Victoria Programme
Apartado 50194
1704-801 Lisbon
Portugal

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Contacts

(+351) 218 415 000

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Aeroporto de Lisboa
1704-801 Lisbon
Portugal

Help Center

+34 901 810 538

Monday to Sunday: 24h

Email

tapcorporate@tapcorporate.com

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+34 901 11 67 18

Monday to Sunday: 08h00 - 22h00

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Ticket Desk

Adolfo Suárez Madrid - Barajas airport
Terminal 2.

Monday, Tuesday, Thursday and Friday: 06:00 am - 02:00 pm / 03h30 pm - 11:00 pm
Wednesday and Sunday: 06:00 am - 01:30 pm / 03:30 pm - 11:00 pm
Saturday: 05:30 am - 08:30 pm

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Flights Lisbon
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+44 (0) 345 601 0932
Daily: 24h

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If you have linked your TAP account to a social network, you password should be recovered using this platform.

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Within the next five minutes you will receive an e-mail with instructions to create a new password.

Select the airport

Europe
South and Central America
North America
Africa
Asia and Oceania

Spain
Czech Republic
- (OSR) Ostrava - Ostrava, Czech Republic
- (PRG) Prague - Prague, Czech Republic
Russia
Finland
Poland
Malta
- (MLA) Malta - Malta, Malta
Greece
Sweden
Austria
United Kingdom
Switzerland
Croatia
Romania
Portugal
Macedonia
- (SKP) Skopje - Skopje, Macedonia
Bulgaria
- (SOF) Sofia - Sofia, Bulgaria
France
Ireland
- (DUB) Dublin - Dublin, Ireland
Turkey
- (IST) Istanbul - Istanbul, Turkey
Norway
Ukraine
- (KBP) Kiev - Kiev, Ukraine
Slovakia
- (KSC) Kosice - Kosice, Slovakia
Denmark
Italy
Netherlands
- (AMS) Amsterdam - Amsterdam, Netherlands
Serbia
- (BEG) Belgrade - Belgrade, Serbia
Germany
Belgium
- (BRU) Brussels - Brussels, Belgium
Hungary
- (BUD) Budapest - Budapest, Hungary
Latvia
- (RIX) Riga - Riga, Latvia
Bosnia And Herzegovina
- (SJJ) Sarajevo - Sarajevo, Bosnia And Herzegovina
Moldova
- (KIV) Chisinau - Chisinau, Moldova
Luxembourg
- (LUX) Luxemburg - Luxembourg, Luxembourg
Cyprus
- (LCA) Larnaca - Larnaca, Cyprus
Albania
- (TIA) Tirana - Tirana, Albania
Estonia
- (TLL) Tallinn - Tallinn, Estonia

Bolivia
- (LPB) La Paz - La Paz, Bolivia
- (VVI) Santa Cruz - Santa Cruz, Bolivia
Colombia
Nicaragua
- (MGA) Managua - Managua, Nicaragua
Venezuela
- (CCS) Caracas - Caracas, Venezuela
Panama
- (PTY) Panama City - Panama City, Panama
Ecuador
- (GYE) Guayaquil - Guayaquil, Ecuador
- (UIO) Quito - Quito, Ecuador
Costa Rica
- (SJO) San Jose - San Jose, Costa Rica
Peru
- (LIM) Lima - Lima, Peru
- (AAX) - Araxa, Brazil
Argentina
Brazil
Paraguay
- (ASU) Asuncion - Asuncion, Paraguay
Chile
- (SCL) Santiago de Chile - Santiago de Chile, Chile
Uruguay
- (MVD) Montevideo - Montevideo, Uruguay

Canada
Cuba
- (HAV) Havana - Havana, Cuba
United States of America
Mexico
- (MEX) Mexico City - Mexico City, Mexico
- (CUN) Cancun - Cancun, Mexico

Algeria
Namibia
- (WDH) Windhoek - Windhoek, Namibia
Egypt
Cape Verde
Mali
- (BKO) Bamako - Bamako, Mali
Zimbabwe
- (HRE) Harare - Harare, Zimbabwe
Mozambique
South Africa
Morocco
Senegal
- (DKR) Dakar - Dakar, Senegal
Togo
- (LFW) Lomé - Lome, Togo
Ivory Coast
- (ABJ) Abidjan - Abidjan, Ivory Coast
Ghana
- (ACC) Accra - Accra, Ghana
Angola
- (LAD) Luanda - Luanda, Angola
Sao Tome and Principe
- (TMS) Sao Tome - Sao Tome, Sao Tome and Principe
Guinea-Bissau
- (OXB) Bissau - Bissau, Guinea-Bissau
Morocco
- (FEZ) Fez - Fez Ma, Morocco

China
Macao
- (MFM) Macau - Macau, Macao
Singapore
- (SIN) Singapore - Singapore, Singapore
Turkey
Israel
- (TLV) Tel Aviv - Tel Aviv, Israel
Egypt
- (SSH) Sharm El Sheik - Sharm El Sheik, Egypt
Thailand
- (BKK) Bangkok - Bangkok, Thailand
United Arab Emirates
- (AUH) Abu Dhabi - Abu Dhabi, United Arab Emirates
- (DXB) Dubai - Dubai, United Arab Emirates
Malaysia
- (KUL) Kuala Lumpur - Kuala Lumpur, Malaysia
Hong Kong
- (HKG) Hong Kong - Hong Kong, Hong Kong

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Europe
South and Central America
North America
Africa
Asia & Oceania

TAP would like to alert you to the impossibility of changing your booking via Manage Your Booking if:

You have a Lisbon-Porto and/or Porto-Lisbon flight (Ponte Aérea) and you want to change to a same day flight;
If any of the following ancillary services are associated to your reservation:

Unaccompanied Minors;
Sports equipment (surfboards, golf or ski equipment, etc.);
Extra Luggage;
Transport of animals in cabin or in hold;
Bicycles;
Medical Cases;
Transport of Fire Arms and Ammunitions;
Chargeable seats;
Lounge Access;
Fast Track.

If this is the case, we advise you to contact TAP Portugal directly in order to change your booking.

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ATTENTION – VICTORIA CLIENT
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Being a Victoria Client is receiving even more exclusive benefits. Join our Victoria family and start earning miles and advantages.

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Being a TAP Client is enjoying an experience that starts before a flight! It’s having complete control over your reservation, with no surprises when you’re boarding!

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