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    Contacts - General, Corporate and Victoria

    Contacts

    We’re always here to help. Here are the different ways of talking to us.

    Social Networks

    Phone and Skype

    Monday to Sunday: 24h/7

    Estimated waiting time

    Contact Center

    Contact Center
    15 minutes

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    Other contacts

    Help Centre

    Portugal
    Monday to Sunday | 24h/7

    Write to us

    Victoria Programme
    Apartado 50194
    1704-801 Lisbon
    Portugal

    Emergency contacts


    For urgent matters 48 hours prior to the departure.

    Write to us

    Aeroporto de Lisboa 
    1704-801 Lisbon
    Portugal

    Local Offices

    Choose a location:

    Contact Center

    Monday to Sunday: 24h/7

    Ticket Desk

    Aeroporto de Barajas
    Monday to Sunday
    Morning: 05:45 am - 01:15 pm
    Afternoon: 01:45 pm - 09:15 pm