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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
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    Gerir Estado do Voo
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Medical clearance

Find out how to obtain and use the medical clearances you need to travel.

To be able to provide better service to our passengers, we would like to call your attention to the need to inform TAP if you have health problems. 

If you suffer from a severe or disabling disease, your doctor must fill out the Medical Information for Fitness to Travel - MEDIF (Part 2) (PDF, 0.1MB, EN).

The completed MEDIF must be sent to:

If you need special assistance, you must also fill out a “Disability Assistance Request" form at least 72 hours before the flight.

More information

You will find more specific information according to the type of medical condition in the "Special Needs" section.

If you still have questions, please feel free to contact us.