To be able to provide better service to our passengers, we would like to call your attention to the need to inform TAP if you have health problems.
If you suffer from a severe or disabling disease, your doctor must fill out the Medical Information for Fitness to Travel - MEDIF (Part 2) (PDF, 0.1MB, EN).
The completed MEDIF must be sent to:
- Fax No. (+351) 218 415 880
- Email: medical.cases@tap.pt
If you need special assistance, you must also fill out a “Disability Assistance Request" form at least 72 hours before the flight.