• Book flight
    Type of trip
    Stopover
    Take a break in Portugal during your trip.
    Close
    toolbarsearch
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Number of passengers
    What kind of Stopover trip?
    Search by Stopover origin and destination.
    Travel dates
    Where would you like to Stopover?
    When would you like to Stopover?
    Travel dates
    Where would you like to Stopover?
    How many Stopover nights?
    First flight
    Second flight
    Number of passengers
    Where would you like to Stopover?
    When would you like to Stopover?
    Book with:
    toolbarreservation
    Rent-a-car Hotel Transfer See all book options
  • Manage reservation 
    toolbarchooseone
    if (Html.Glass().IsInEditingMode) { Cancel/Refund } else if (!string.IsNullOrEmpty(Model.ManageLabels.CancelRadioLabel)) { Cancel/Refund }
    Manage reservation 
    Enter your reservation code
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “reservation ref.” field on the electronic ticket you received by email.
    Close
    Print your receipt
    Additional information
    This is a large numerical code (containing more than a dozen digits), that can be found in the information containing the reservation details.
    Close
    Rent-a-car Hotel Transfer See all book options
  • Check-in
    toolbarmanagecheck
    Enter your reservation information
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “reservation ref.” field on the electronic ticket you received by email.
    Close
    Additional information
    Insert here your TAP Miles&Go Client Number.
    Close
  • Flight information
    toolbarchooseone
    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the flight number you would like to search for.
    Close
Content

Health Problems - Learn whether you can travel

Health problems

We offer advice to our passengers with a specific clinical situation on what they should do before and during their trip.

Your health first

Always advise TAP of your health problems so we can provide the best possible care.

 
Here is some general advice about traveling with health problems.

Medication

  1. If you use injectable medication (e.g., insulin) and you are traveling to a country with limited resources, make sure you carry the necessary medication and accessories for your flights with you. Also carry the written medical prescription with you.
  2. Be sure to take your usual medication as prescribed. Carry the medication you need in your hand luggage.

Request medical approval for air travel if you have any of the following:

  • A plaster cast or immobilizing splints
  • Chronic heart disease (e.g., angina pectoris, cardiac insufficiency)
  • Chronic respiratory disease (e.g., bronchitis, emphysema)
  • Recent acute myocardial infarction
  • Recent stroke
  • Untreated active or contagious infectious disease
  • Recent hospitalization
  • Recent surgery, particularly chest, abdominal, cranial or eye surgery
  • Need to be transported on a stretcher
  • Need for medical, nursing or paramedic care
  • Need for extra oxygen or other medical equipment on board
  • Pregnancy with complications, or after 36 weeks of gestation, or 32 weeks if a multiple pregnancy
  • Fever, persistent cough or vomiting
  • Diabetes or epilepsy with recent complications
  • Shortness of breath when walking and climbing stairs
  • Skin spots that may be related to an infectious disease
  • Mental confusion, inappropriate behavior suggestive of intoxication by alcohol or drugs
  • Any disease that is uncontrolled or likely to be exacerbated by travel
  • A physical or behavioral condition that may be dangerous or cause discomfort to the other passengers, in terms of flight safety.

 

You should ask the airline to issue a medical clearance. To do this, you will need to provide us with a Medical Information for Fitness to Travel - MEDIF (Part 2) (PDF, 0.1MB, EN). The form must be completed by your doctor. The completed for is then examined by a TAP doctor, who will subsequently inform you if you can travel and under what conditions.

 

The completed MEDIF must be sent to:

  • Fax No. (+351) 218 415 880
  • Email: medical.cases@tap.pt
    (This Email address is solely for MEDIF-related matters. Emails related to any other issues will be disregarded).

To travel alone you must be able to:

  • Breathe spontaneously without the need for additional oxygen
  • Feed yourself independently
  • Transfer yourself from the seat to the wheelchair
  • Communicate with the crew and follow their advice or instructions
  • Use the toilets without assistance from the crew
  • Administer your own medication

You must travel accompanied by another person if you cannot:

  • Unfasten your seat belt, leave your seat and reach an emergency exit unaided
  • Remove and put on the safety vest unaided
  • Put on the oxygen mask without any help
  • Understand the safety briefing and any advice or instructions given by the crew in an accessible manner in the event of an emergency
Learn more about the medical assistance that TAP can provide here.