General check-in conditions
Find out the check-in times at the airport you are leaving from. Don’t be late to catch your flight.
Available starting at:
-
36 hours Before departure.
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24 Hours Before departure to and from the USA.
- No checked baggage - If you check-in online, via the mobile application or at the self check-in kiosks, you can go directly to the boarding gate. However, at Algiers, Accra, Casablanca, Marrakesh and Tangier airports you should go to a check-in counter to get access.
- With checked baggage - You must leave it at the drop-off desk in the airport.
Attention: Time required for Portuguese Immigration and Borders Service (SEF) to process documents
TAP would like to inform passengers that it may take more than 30 minutes for the Immigration and Borders Service (SEF) at Portuguese airports to process documents. To prevent flight delays and avoid no shows at the gate, TAP advises all passengers on intercontinental and non-Schengen flights to check the SEF waiting times and plan their arrival at the border control desks accordingly. Passengers with electronic documents should use the automatic passport control gates whenever possible.
Please take into consideration the additional time needed for documentation control when traveling between Lisbon and Tel Aviv
We hereby inform all passengers that there is an additional mandatory documentation check on flights to and from Tel Aviv. This control procedure occurs before passing through security control and may have large queues. For this reason we recommend that you arrive at the airport at least 4 hours before the departure of your flight.
Note: boarding begins 45 minutes prior to the departure time.
TAP would like to inform passengers that it may take more than 30 minutes for the Immigration and Borders Service (SEF) at Portuguese airports to process documents. To prevent flight delays and avoid no shows at the gate, TAP advises all passengers on intercontinental and non-Schengen flights to check the SEF waiting times and plan their arrival at the border control desks accordingly. Passengers with electronic documents should use the automatic passport control gates whenever possible.
Please take into consideration the additional time needed for documentation control when traveling between Lisbon and Tel Aviv
We hereby inform all passengers that there is an additional mandatory documentation check on flights to and from Tel Aviv. This control procedure occurs before passing through security control and may have large queues. For this reason we recommend that you arrive at the airport at least 4 hours before the departure of your flight.
Note: boarding begins 45 minutes prior to the departure time.
Departure location
The cut-off times for checking in and dropping off checked baggage vary depending on the departure airport.
See the specific cut-off times here.
Airports of A - C
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Accra | 2 hours | 1 hour |
| Alicante | 2 hours | 45 minutes |
| Amsterdam | 2 hours and 30 minutes | 45 minutes |
| Banjul | 3 hours | 1 hour and 20 minutes |
| Barcelona | 2 hours | 45 minutes |
| Belem | 4 hours | 1 hour |
| Belo Horizonte | 4 hours | 1 hour |
| Berlin | 2 hours | 45 minutes |
| Bilbao | 2 hours | 45 minutes |
| Bissau | < 3 hours | 1 hour and 30 minutes |
| Boa Vista | 3 hours | 1 hour |
| Bologna | 2 hours and 30 minutes | 45 minutes |
| Boston | 3 hours and 30 minutes | 1 hour |
| Brasilia | 4 hours and 15 minutes | 1 hour |
| Brussels | 2 hours and 30 minutes | 45 minutes |
| Caracas | 6 hours | 2 hours |
| Casablanca | 2 hours | 1 hour |
| Cancún | 3 hours | 1 hour |
| Chicago | 3 hours |
1 hour |
| Copenhagen | 2 hours | 45 minutes |
Airports of D - H
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Dakar | 3 hours | 1 hour |
| Dublin | 2 hours 30 minutes | 45 minutes |
| Dusseldorf | 2 hours | 45 minutes |
| Faro | 2 hours | 45 minutes |
| Florence | 2 hours | 45 minutes |
| Fortaleza | 4 hours | 1 hour |
| Frankfurt | 2 hours | 45 minutes |
| Funchal | 2 hours | 45 minutes |
| Geneva | From 4:45 am to 8:30 pm | 45 minutes |
| Gran Canaria | < 2 hours | 45 minutes |
| Hamburg | 2 hours | 45 minutes |
Airports of I -L
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Lisbon | From 4.00 a.m. to 0.00 | 0:45 minutes (Ponte Aérea) | 0:45 minutes (Europe) | 1 hour (Intercontinental) |
| London (Gatwick and Heathrow) | 2 hours | 45 minutes |
| Luanda | 3 hours | 1 hour |
| Luxembourg | 2 hours | 45 minutes |
| Lyon | 2 hours | 45 minutes |
Airports of M - O
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Madrid | 2 hours | 45 minutes |
| Malaga | 2 hours | 45 minutes |
| Manchester | 2 hours | 45 minutes |
| Maputo | 2 hours | 1 hour |
| Marrakech | 2 hours | 1 hour |
| Marseille | 2 hours | 45 minutes |
| Miami | 4 hours | 1 hour |
| Milan (Malpensa) | 2 hours and 30 minutes | 45 minutes |
| Munich | From 4:30 am to 9:30 pm | 45 minutes |
| Naples | 2 hours and 30 minutes | 45 minutes |
| Natal | 4 hours | 1 hour |
| New York (JFK) | 2 hours | 1 hour |
| New York (Newark) | 3 hours and 30 minutes | 1 hour |
| Nice | 2 hours | 45 minutes |
| Oslo | 2 hours | 45 minutes |
Airports of P - R
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Paris | 2 hours | 45 minutes |
| Ponta Delgada | 6 hours | 45 minutes |
| Porto | < 3 hours | 0:45 minutes (Ponte Aérea) | 0:45 minutes (Europe) | 1 hour (Intercontinental) |
| Porto Alegre | 4 hours and 35 minutes | 1 hour |
| Porto Santo | 2 hours | 45 minutes |
| Prague | 2 hours | 45 minutes |
| Praia | 3 hours | 1 hour |
| Recife | 4 hours | 1 hour |
| Rio de Janeiro | 3 hours | 1 hour |
| Rome | 2 hours and 30 minutes | 45 minutes |
Airports of S - T
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Sal | 3 hours | 1 hour |
| Salvador | 3 hours and 30 minutes | 1 hour |
| 60 Minuten |
3 hours |
1 hour |
| Sao Paulo (Guarulhos) | 4 hours | 1 hour |
| Sao Tome | 3 hours | 1 hour |
| Sao Vicente | 3 hours | 1 hour |
| Seville | 2 hours | 45 minutes |
| Stockholm | 2 hours | 45 minutes |
| Stuttgart | < 2 hours | 45 minutes |
| Tangier | 2 hours | 45 minutes |
| Tel Aviv | 4 hours | 1 hour |
| Tenerife | 2 hours | 45 minutes |
| Terceira | 6 hours | 45 minutes |
| Toronto | 3 hours and 30 minutes | 1 hour |
| Toulouse | < 2 hours | 45 minutes |
Airports of U - Z
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Valencia | 2 hours | 45 minutes |
| Venice | 2 hours | 45 minutes |
| Vienna | From 4:30 am to 11 pm | 45 minutes |
| Warsaw | 2 hours | 45 minutes |
| Washington |
3 hours |
1 hour |
| Zurich | 2 hours | 45 minutes |
