FLYING WITH ANIMALS

We carry your pets safely

TAP carries your pets in the cabin or in the hold, depending on the breed, size, age and weight, but always with maximum safety and comfort. Book in advance and make sure your pet can be carried on your next trip.
Restarting animal carriage in the hold on flights with stopovers
The carriage of animals in the hold on TAP flights with stopovers restarted on August 5.

Reserve a ticket for your pet

Our pet carriage service is subject:
  • to the space available on the aeroplane.
  • to the class you are flying in and the type of aircraft.
  • to pets being allowed into the destination country.
  • to the kind of animal and the total weight of the animal and the container.
  • age of the animal — must be at least 10 weeks old.

That is why it must be requested at the time of reserving your trip, or before your flight, provided that it is at least 24 hours before departure.

To find out if it is possible to reserve a ticket for your pet on your flight, where it will be carried, and the price, you must provide the following information when requesting this service:

Breed(s) and number of animals to be carried

Only dogs and cats can be carried in the cabin. 

All other kinds of animals are carried in the hold. Each passenger can bring one container with one or more animals of the same species, depending on availability.

Sizes and types of container (LxHxW)

Tell us the kind of container your pet will be in and its length, width, and height.

Only malleable containers are accepted in the cabin. If you have a rigid container, the animal has to travel in the hold.

The total weight to be carried (Container + animal)
The combined weight of the animal and the container will decide whether your best friend can travel with you in the cabin or the hold.
 
 If the total weight is no more than 8kg, it can be carried in the cabin. Animals + containers over that weight are carried in the hold.
What do you need to fly with your pet?
Wherever you are flying to, you always have to bring the container you mentioned in the reservation, which should be appropriate for the size of the animal, and enough food and water for the whole trip.
The health requirements and the mandatory documents you need depending on the origin and destination of your flight. The animal to be transported must be at least 10 weeks old.

The following health requirements and documents are mandatory for all non-commercial movements of pets on flights between EU member states,1 or those non-EU European countries,2 which are members of the European Union’s Pet Passport.

  • Microchip ID: The animal must have a microchip to identify it. Animals identified by tattoo are only allowed if the tattoo was applied before July 3, 2011, and upon presentation of written proof.
  • EU pet passport: This has to be issued by a vet who is authorized by the competent authority of the country of origin and attests to the animal's identification and anti-rabies vaccination.
  • Valid anti-rabies vaccination: This must be given on or after the date the microchip was implanted.
  • Hold carriage consent form: This document is only needed if the animal has to be carried in the hold. Download here (PDF, 0.2 MB, EN) and bring it completed on the day of your flight.
1Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
2Andorra, Switzerland, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Monaco, Norway, San Marino, and the Vatican City State.

Before flying outside EU1 member states with your pet, we suggest that you always check with your vet, or Portugal’s Direção Geral de Alimentação e Veterinária, about the requirements and documents needed for the non-commercial transport of pets, for the specific date and destination of your flight2.

Here are some of the documents required for some of our most popular destinations:

Flights to the United Kingdom:

Flights from the UK:

  • Identification by microchip: The animal must have implanted a microchip that allows its identification.
  • Valid rabies vaccination: Must be administered on a date equal to, or after the date of, implantation of the microchip, and with a minimum advance notice of 21 days of the trip's date. The vaccine is administered to animals after12 weeks old.
  • European Union pet passport 3: Must be issued by a veterinarian authorized by the competent authority of the country of origin, and attest to the animal's identification and anti-rabies vaccination.
  • European Union pet passport 4: Must be issued by a veterinarian authorized by the competent authority of the country of origin, and attest to the animal's identification and anti-rabies vaccination.

Flights to Brazil:

Flights from Brazil to the EU:

1Except Andorra, Switzerland, the Faeroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Monaco, Norway, San Marino and the Vatican City State as they are members of the European Union Pet Passport.
2It is the passenger's responsibility to obtain information and have in their possession all the documents necessary for the transportation of the animal. Know the requirements and the sanitary documentation necessary for the entry into Portugal of animals from countries outside the European Union.
3Valid for flights from the UK to European Union countries, provided the passport was issued by December 31st, 2020. For more information, see the DGAV website.
4Valid for flights from the UK to countries outside the European Union, or for European Union countries, with pets that do not have a Pet Passport issued until December 31st, 2020. For more information, see the rules for the entry of animals into Portugal, coming from the UK.

 

 

Cabin or hold? See where your pet will travel

Pets are transported in the cabin or hold, depending on their species, size, and weight. See the two forms of transport available, the prices, and the conditions to be met in each of them:

Transportation of pets in the cabin

Only dogs and cats in their own soft container with a total weight (animal/animals + container) of up to 8kg / 17lb can be carried in the cabin. The container should be stored under the seat, which is 40x33x17cm. All pets (with the exception of assistance dogs) that exceed this weight must be carried in the hold.

Carrying pets in the cabin is subject to the species, size, and weight of the animal to be carried, as well as the availability of space on the aircraft and the acceptance of entry into the country of destination. If the journey involves more than one airline, confirmation of transport from all the companies involved is required.

Maximum weight total (animal + container): 8kg / 17lb
Size of the space for the container:  40x33x17cm

Cost of transporting animals in the cabin

Type of route Price
Domestic Flights (Portugal) 35 EUR / 46 USD / 57 CAD
 7.000 miles
Europe, Morocco and Tunisia 70 EUR / 88 USD / 111 CAD
14.000 miles 
Intercontinental Flights 150 EUR / 185 USD / 235 CAD
 30.000 miles

The prices shown above are per flight and are charged in the local currency according to the exchange rate in force.

These services are non-refundable.

The carriage of pets in the cabin must meet the following conditions to ensure the safety and welfare of passengers and animals:
  • Only dogs and cats can be transported in the cabin.
  • Each passenger may carry one flexible animal transport bag/carry case which may contain more than one animal of the same species.
  • Dogs and cats cannot be carried in Executive class on long haul flights (except assistance dogs on some of these flights).
  • The cabin container has to:
    • Be malleable.
    • Have enough space for the animal(s) to move.
    • Be waterproof (to retain the animal's fluids).
    • Be stored under the seat in front of you so as not to obstruct the passage in the cabin.
  • The animal:
    • Must be at least 10 weeks old.
    • Must be fully inside the carrier throughout the flight (includes head and tail).
    • Must be clean, healthy and not smell.
    • May not occupy a seat or move in the cabin.
    • May not threaten or disturb passengers.
    • If female, may not be pregnant.
TAP reserves the right to refuse to carry the pet in the cabin and to transfer it to the hold if it considers that all the necessary conditions for this type of transport have not been met.



Carriage of pets on flights with a stopover

If you are traveling with your pet on a flight with a layover, please note that:
  • Depending on the itinerary and the combined total weight (animal + transport bag), the animal may have to fly part of the route in the cabin and another part in the hold - this is the case for flights between the United States and Europe (for example, New York - Lisbon - Madrid).
  • Whenever the conditions for the transportation of the animal are not the same for the whole route - that is, if part of the trip is in the cabin and another in the basement - the 3 hours required on the intermediate scale should be guaranteed, in order to ensure that every fundamental process and diligence are fulfilled.
  • If the animal travels in the cabin and moves to the hold on the second route, you must provide the transport box for the animal at the point of origin.
Transport restrictions
Flights to/from Dublin Airport

As of July 19, it is not possible to carry your companion animal as baggage in the hold on flights to/from Dublin Airport, either on direct routes or with a stopover/in transit. To transport your pet, you can use the TAP Air Cargo service; to do so, please contact the cargo department in advance.


Dog Import Permits to the US — Restrictions

Between June 14th and October 14th 2021, dogs from high-risk countries with CDC (Center for Disease Control and Prevention) dog import licenses can only enter the US at one of these airports: Anchorage, Atlanta, Boston, Chicago (ORD), Dallas (DFW), Detroit, Honolulu (IAH), Los Angeles, Miami, Minneapolis, New York (JFK), Newark, Philadelphia, San Francisco, San Juan, Seattle and Washington DC (Dulles).

These rules apply to countries classified by the CDC as high risk for canine rabies, including dogs that do not come from a high risk country but have been in one during the six months prior to the trip.

As of October 14th, 2021, dogs from high-risk countries with CDC import licenses must enter the US only through approved airports.

This suspension does not apply to dogs imported from countries with low or no canine rabies risk, or US citizens and returning legal residents with pets — provided they meet all the requirements.

Miles&Go Pets – Earn miles from your 4-legged friend
    If you are a TAP Miles&Go client, you could earn up to 500 miles by flying on TAP with your pet.
Do you have any other questions about the carriage of pets?
    Please read our FAQ.

According to the law, a pet is any animal owned by a human being who cohabits with it for its company and entertainment, and which is not covered by any legislation prohibiting its detention. Due to the scope of this concept, TAP reserves the right to refuse the transport of pets whenever it considers that the necessary conditions for their transport in the cabin or in the hold are not met.

This information only concerns the non-commercial movements of pets. If you need information regarding the import and export of animals, you should contact the respective embassies or consulates.

The information on this page applies to flights operated by TAP Air Portugal. If your flight has a connection with another airline, please contact us in order to verify the possibility of transporting your pet with that airline.