Request for assistance to people with special needs

Fill in the form to request the type of assistance you need. You must place this request up to 48 hours before your trip.

Note - If you encounter any difficulties in submitting this form, please contact our Contact Center to guarantee that your special assistance request is made as soon as possible.

Reservation details
New request Enter the name of the passenger requiring assistance
Passenger
Select the flights for which you require special assistance.
      Select the type(s) of assistance you need
      Remove assistance
      Will you need to use the CPAP onboard?
      Do you have any other special requirements?
      Equipment specifications
      Will you need to use the POC onboard?
      Do you have any other special requirements?
      Equipment specifications
      Dog’s characteristics
      Select the level of mobility impairment that best applies to your situation
      TAP allows the transport of electric wheelchairs on their flights. However, we note that on flights operated by other airlines, the request for the transport of an electric wheelchair may be denied / not authorized. Before traveling, confirm that the airline you have chosen allows you to transport your electric wheelchair.

      Find out more about our transport conditions
      Will you transport your own wheelchair?
      Dimensions and weight
      Dimensions and weight
      Dimensions and weight
      Assistance
      Reservation details
      Код брони
      Фамилия
      Type of assistance needed
          Further informations:
          Contact information
          Salutation
          First name
          Фамилия
          Email
          Primary phone
          Secondary phone
          Country
          TP Number