Help videos – Useful videos with instructions and rules

Help videos

  • TAP Flight Pass
    Buy a TAP Flight Pass and save up to 40% on each journey.

Questions you might have...

Иллюстрация с тремя элементами в оттенках зеленого и красного. В центре находится монитор компьютера с несколькими надписями на экране и информационным символом, находящимся в правом верхнем углу. На заднем плане слева билет на самолет TAP и справа глобус в зеленых тонах.
All bookings that have been made directly with TAP (online, at TAP desks, at the contact center or in stores) can be changed if the tickets have been issued for more than 24 hours.

Bookings that involve ancillary services cannot be changed:
  • these include unaccompanied minors,
  • sports equipment,
  • extra baggage,
  • transport of animals in the cabin and/or in the hold,
  • bicycles,
  • medical cases and
  • the carrying of weapons.
The following can also not be changed: bookings made through travel agencies, bookings made through the TAP Miles&Go (Miles) Programme, bookings made through the Corporate programme, bookings using promotional codes and group bookings.
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